My
neighbor said I can stop making my monthly assessment payment
if I disagree with the Board, is that true?
No.
If you disagree with a decision made by the Board, put your
concerns in writing and ask for an explanation, or request
a hearing to discuss the matter with the Board.
I've
got a group of friends coming over for dinner. Is there a
limit to the number of guests that I can have visit me?
No.
There is no limit on the number of guests that can visit you,
only on the number of guest parking spaces available at LVMHOA.
Once all of the spaces have been taken, your guests will have
to park on the streets in the local neighborhood.
What
do I do if my visitor's vehicle is towed?
Contact
Orange Police Department @ 714.744.7444. Whenever a vehicle
is towed, the tow company MUST notify the Police Department.
I
only have one parking space, but I have two cars. Can I park
in Visitor Parking?
Unfortunately,
there are over 140 other homeowners in the same position as
you. Because we are required to maintain Visitor Parking,
and we don't have enough spaces for everyone, residents and
homeowners are prohibited from parking in Visitor Parking.
Violators are subject to immediate tow at the vehicle owner's
expense.
Are children allowed to use the Adult Pool/Spa?
State
health law prohibits the use of the Spa by children under
14. The Rules & Regulations prohibit persons under the
age of 18 from using the adult pool and spa, or being in the
adult pool area. Because there are two pools, the Association
has designated one for family use and one for adult use.
What
do I do if the Manager doesn't respond to my phone call or
e-mail?
First,
call or e-mail the manager again. Next, look around and see
if the issue has been resolved. Sometimes issues are resolved
without your being notified. Also, please remember that sometimes
resolving issues takes awhile, so be patient. You can also
cc the Board in your e-mail, or you might try
sending a letter to the Manager with a copy to the Board.
There's
a light out, who will change the bulb? There's graffiti, who
will remove it?
Since 1994 the Board has taken on the primary responsibility
of resolving these maintenance items in order to save money.
Unfortunately, sometimes even Board members get busy, so please
contact the Manager after a few days to remind him. A Board
member will try and resolve the issue as soon as possible.
I
have hot water coming out of my cold water faucet, what's
wrong?
The
Association plumbing is interconnected. If something is wrong
in any unit in your building, it can affect your unit. Unfortunately,
the Association has few options. Multiple plumbers have been
consulted and agree that the first thing to be done is to
replace all of the cartridges in the shower and sink valves
throughout the building. After that, the next step is a detailed
inspection of each shower and sink valve assembly in each
unit of the building. The Association can only do so much,
and it's up to each Homeowner to properly maintain their plumbing
fixtures.
I
don't have any electricity, whom do I call?
The
Association is NOT responsible for electricity to your unit.
Your first step is to check with your neighbors to see if
they have power, next check the circuit breakers inside your
unit. Finally, check the circuit breakers outside that control
your unit. DO NOT turn breakers on and off if you don't know
what they control. Finally, contact Edison and report the
problem.
I've got a problem with a neighbor; can the Association
resolve it for me?
The
Association is willing to try and help, but there is not
much we can do. Your first step is to contact the neighbor
or the owner of the unit. The Manager can help you get a
letter to an owner. Next, you may have to contact the Police
or another agency @ the City (Code Enforcement, etc.). Whatever
you do, the Board asks you to keep records and keep the
Association informed of the action you have taken.
What
are the current colors used on the trim, doors and stucco?
Where can I get touch up paint?
Exterior
touch up paint is available @ Vista Paints, located at
Seventeenth and Tustin in Santa Ana, off the 55 Freeway.
Trim:
River Rock
Doors:
Glen Forest
Stucco:
Oatcake
I
think I need to have some repairs made. How do I know what
the I am responsible for and what the Association is responsible
for?
Multiple
sections of the CC&Rs outline specific responsibilities
for maintenance and repair. However, in order to obtain
a better understanding; we must refer to California Civil
Code sections 1351(i), and 1364(a):
1351. (i) "Exclusive use
common area" means a portion of the common areas designated
by the declaration for the exclusive use of one or more,
but fewer than all, of the owners of the separate interests
and which is or will be appurtenant to the separate interest
or interests.
(1) Unless the declaration otherwise provides, any shutters,
awnings, window boxes, doorsteps, stoops, porches, balconies,
patios, exterior doors, door frames, and hardware incident
thereto, screens and windows or other fixtures designed
to serve a single separate interest, but located outside
the boundaries of the separate interest, are exclusive use
common areas allocated exclusively to that separate interest.
1364. (a) Unless otherwise provided in the declaration of
a common interest development, the association is responsible
for repairing, replacing, or maintaining the common areas,
other than exclusive use common areas, and the owner of
each separate interest is responsible for maintaining that
separate interest and any exclusive use common area appurtenant
to the separate interest.
If you ask the question, "Who do these items serve
and do any other units have access to them?" the answer
becomes much clearer. LVMHOA maintains the gas and water
lines, up until they enter the individual condo, because
they are common to everyone. However, we don't maintain
windows, doors or air conditioning & heating because
they are an exclusive use item of the Homeowner. With exclusive
use comes exclusive responsibility for repair and maintenance.
Items listed below reflect some items that are "exclusive
use common area" and are the responsibility of the
homeowner to maintain and repair at his or her sole cost.
This list may not reflect all items that are "exclusive
use common area". If you have a specific question about
an item, you must contact the Manager or the Board of Directors
for clarification.
12.
Sliding glass doors, frames & hardware;
13. Water lines, fittings, & fixtures - inside individual
units;
14. Gas lines, fittings & fixtures - inside individual
units;
15. Sewer lines and drains - inside individual unit;
16. Carport storage cabinets;
17. Patio covers;
18. Air Conditioning units, drain lines, condensation
lines, fixtures, controls, power;
19. Carport, parking space asphalt;
20. Electrical - fittings & fixtures inside the
unit and exterior lights for balconies and patios;
21. Satellite dishes - fixtures, equipment, and cabling.
How
is my assessment determined and what does it pay for?
The
primary relationship between the Board and Homeowners is
a fiduciary one. The Board takes great pride in making every
attempt to follow California law and our governing documents
(CC&RS, Rules & Regulations, etc.) in fulfilling
this duty and responsibility.
As a non-profit corporation, the Board must present a pro-forma
budget to homeowners for the upcoming fiscal year, not less
that 45 days nor more than 60 days prior to the beginning
of our fiscal year, which begins January 1st.
This budget is our best 'guesstimate' based on our present
knowledge of expenses, of what future expenditures and assessments
need to be for the coming year. Once we determine the total
financial needs of the Association, we divide that by 12
months and then divide that by 212, to determine what each
homeowner's monthly assessment should be. Our legal documents
indicate that each homeowner owns an equal share (1/212th)
of the common area. Based on that, the assessments are divided
equally amongst all homeowners, regardless of square footage,
number of bedrooms, or an other factors. Our total annual
budget is in excess of $600,000 and is divided into two
sections, much like your own personal finances - Reserves
(your savings account) and Operating (your checking account).
Like your finances, both sections are equally important
and require attention on a regular basis.
Our reserve budget (nearly $200,000) is based on numbers
provided to us during our most recent reserve study analysis.
This section includes items such as painting, roofing, street
repairs, etc. In addition, the Board allocates money in
reserves to meet other large expense items (Insurance deductible,
playground replacement, etc.) that may be new, unusual or
previously unexpected. Money in our reserve budget is usually
kept in a single, separate account where it can earn a higher
rate of interest.
Our operating budget (nearly $400,000) is used to manage
the routine daily and monthly expenses of the Association.
This section includes items such as utilities (gas, water,
electric, garbage), security, landscaping, management, pool
maintenance, electrical maintenance, common area supplies,
etc. By far the largest amounts are spent for utilities
($172,000), security ($30,000) landscaping ($36,000), and
management ($24,000).
Like your own finances, the Association does not maintain
separate checking accounts for each line item in either
the operating or reserve sections of the budget. The budget
is meant to be flexible and adaptable to ever changing needs
of our community.
Assessments
go up and down based on both the current and future needs
of the Association. Remember, Board members are homeowners
too and don't enjoy paying any more for assessments than
is needed.
In accordance with California law, the Association's finances
and accounting practices are reviewed and audited annually
by a paid, independent accountant. If you ever have any
questions about our finances, or would like to personally
inspect our 'books', you are encouraged to make an appointment
with our manager.
I've
noticed some things that need repaired. Who do I report them
to? Also, I need to have some plumbing repairs done inside
my unit, how can I get access to the waterheater and water
shut-off?
From
time to time you may experience problems that require assistance
from professional vendors. Our Management Company provides
24/7 assistance for your convenience. They can be reached
by calling 714.891.1522. After normal business hours, follow
the prompts to reach a live operator. Please remember that
homeowners and residents are NOT AUTHORIZED to contract
for repairs to the common area.
To
gain access to waterheater in your building, please contac
the Management Company at least 72 hours in advance to make
arrangements. Information on water shut-off procedures can
be obtained from the Management Company. Shut-off valve
locations are noted on the map.
There are a couple of special situations that homeowners
and residents may not be aware of. Most buildings are serviced
by two water-heaters, each of which services anywhere from
4-10 units. Each unit is plumbed identical to yours, so
there are times that hot water may not be available because
lots of your neighbors may have used it up. It's suggested
that, before you notify the management company and we send
out a plumber, wait a couple of hours and see if the water
gets hot. Also, you might alter the time(s) that you use
your dishwasher, shower/bath or washing machine. Because
our plumbing is interconnected, homeowners and residents
are responsible for notifying everyone, including the Management
Company, if you are going to be turning off the water to
your building.
What
is the Board of Directors? Who are they? What do they do?
How are they chosen?
The
La Veta Monterey Homeowners' Association is a California
Non-Profit Corporation. Owning a condominium at La Veta
Monterey automatically makes you a member of the Association.
Each owner has one vote.
A volunteer Board of Directors, made up of five officers:
President, Vice-president, Secretary, Treasurer, and Member-at-Large,
governs the Association. They are elected at the Annual
Homeowners Meeting held each August. The only business that
can take place at the Annual Meeting is the Election of
the Board or Directors. The Annual Homeowners Meetings is
very important. Our legal documents require 50%+1 of the
eligible homeowners to be in attendance, either in person
of by proxy, in order to establish a quorum. Without a quorum
the meeting cannot be held. Each owner in encouraged to
attend, in person, and participate in the democratic process.
If a homeowner thinks or knows they will be unable to attend,
they are encouraged to complete and return a proxy.
The
Board holds regular business meetings, known as Board Meetings,
to oversee duties outlined in the CC&Rs and the Davis-Stirling
Act, votes on policy & procedures, develops rules &
regulations, and reviews financial information. Board meetings
are held monthly, or as necessary, depending on the amount
of business before the Board. Board meetings are divided
into two sessions - GENERAL, during which the majority of
work and decisions are made and to which all Homeowners
are invited and EXECUTIVE, during which contracts, lawsuits,
personnel matters and hearings are on the agenda. Because
of the nature of these discussions, homeowners are not allowed
to attend these sessions unless specifically invited.
A Management Company has been hired by the Board to implement
policies & procedures, maintenance issues, and the goals
set by the Board. It also prepares & mails monthly assessment
notices, issues fines & violations, and prepares financial
information and checks for the Board's monthly meeting.
The Management Company also provides emergency service 24/7
in the event of any problems you may encounter.
Can
I install a metal garage door? Can we convert our carports
in garages? Can we install access gates around the property
and create a "gated community"?
Homeowners
are required to maintain doors - including garage doors. Maintenance
include installation, repairs, painting. Yes, you may install
a segmented, roll-up garage door.
Throughout the years, homeowners have asked whether or not
we can convert carports to garages or enclose the property
with security gates. The simple answers are No. Because of
a variety of City ordinance issues, we are not able to convert
carports to garages, nor are we able to gate the entire community.
Title 17, referenced below, is available from the City of
Orange and on our website.
First: Carport conversion -
Title 17.34.110 - Parking Area Dimensions.
C. Residential Garages: Residential garages shall maintain
an unobstructed minimum interior dimension of ten feet by
20 feet per space.
This means, each carport must be a minimum of 10 feet wide
and 20 feet long.
F. Drive Aisle Widths. Aisles to and from parking stall shall
not be less than:
25 feet wide for 90 degree parking.
This means if we could convert, the driveways must be at least
25' wide. Because of the requirements for garages to be so
long AND driveways to be so wide, we are faced with a lack
of physical space to accomplish the carport conversions for
all homeowners.
Second: Gates -
G. Drive Aisles Accessing Arterial Highways.
Drive aisles which obtain direct access from an arterial highway
shall have a minimum width of 30' for conventional type entrances...In
addition, the length of the entry aisle, as measured from
the back of the sidewalk, shall be a minimum of 30' long to
allow storage space for two cars.
This means no gates are possible on Parker Street. If we can't
gate Parker, we have no reason to gate La Veta.
We would also need to gate the entire perimeter, not just
the driveways, in order to secure the entire complex. Regardless
of where we place gates, people can jump them. Once inside
the property, access to units and vehicles remains the same.
Gates on driveways MUST open when a vehicle crosses a sensor
pad placed at the exit. If a person jumps the fence, and breaks
into your car, they only need to "hotwire" it and
drive out, using your control key (if you left it in your
vehicle) or by driving over the exit sensor.
In addition to the expense of installation, it would mean
a new maintenance issue - gate mechanisms are often broken
and gates left open, fencing repairs (welding, painting, rust
management, etc.), and electrical issues. We would also have
to face the esthetic challenges that gates present.
Finally, OPD Crime Prevention staff & the Management Company
have advised us that gating the community is not an effective
means of deterring access, theft or vandalism, etc. The installation
of vehicle & house alarms, security type screen doors,
reporting crime and community involvement IS
RECOMMENDED! BE AWARE! REPORT SUSPICIOUS BEHAVIOR TO OPD @
911 or 714.744.7444
Can
I install a satellite dish?
The
Board of Directors has established the following guidelines
in accordance with the California Civil Code and the Federal
Communication Commission (FCC). Your cooperation is appreciated.
The
satellite dish may not exceed 36 in diameter.
An
owner may install a satellite dish on any portion of their
home that is not part of the Common Area. These areas
include their patio if applicable, patio cover, or a freestanding
pole inside their patio area. The dish may not be installed
on the building fascia, roof, building exterior, garage
roof, garage exterior, etc. If an owner determines their
dish cannot receive a signal from any portion or area
of their home other than the Common Area, they must first
obtain Association approval as to the location and the
method of installation.
All
cable wire from the satellite dish must be installed so
that it is not attached to the building exterior and is
not visible from the Common Area.
The
Association may require an owner to install some method
of camouflage to hide the sight of the satellite dish
if it is visible from the common area. The camouflage
will be paid for and maintained by the unit owner.
Any
damage to the Common Area related to the satellite dish
or to the installation of the dish will be the responsibility
of the unit owner.
Upon
removal of the satellite dish any damage caused by the
installation or existence of the dish must be repaired
at the unit owner's expense.
The
Association will approve only one satellite dish per unit
for installation onto Common Area property. Any additional
satellite dishes must be installed on the unit's exclusive
Common Area (i.e., a patio cover) or if applicable onto
a freestanding pole located within the patio yard or balcony.
Some
of my neighbors say that they don't know what's going on around
La Veta Monterey. I think the Board's done a good job, but
what has the Board of Directors done to increase communication?
Communication
is one of the most important issues facing the Board of
Directors. Often, because Homeowners or residents don't
know where to go or whom to ask, rumors begin and the community
suffers. We encourage you to stop misinformation by becoming
informed.
In order to increase communication, the Association has
received the donation of a website - www.lvmhoa.org. The
website is designed, maintained and hosted by a volunteer,
under the direction of the Board, at no expense to the Association.
In addition, the Board can be reached by email at
lvmhoa_board@hotmail.com
The Board also has a number of more
traditional ways of communicating with Homeowners and residents
including a monthly newsletter, the bulletin board @ the
mailbox area, special mailings, postcards, and fliers delivered
to doors. We've also implemented an annual survey to help
us gauge your satisfaction with a number of issues.
Because communication is such an important issue, the Board
has volunteered to write the newsletter, maintain the bulletin
board, and design and oversee the special mailings, postcards,
fliers and survey that you receive. We're always looking
for more ways to effectively communicate so please let us
know if you have any other ideas or suggestions on improving
communication.
Communication is a two-way street. The Board needs and wants
to hear from you about issues that are important to you
and our community. The best way to do that is in writing.
The Board encourages you to come up with some possible solutions
so that together, we can solve the issues that concern us
all.
Do
Board Members pay discounted monthly assessments?
Absolutely
not. Board members are homeowners and pay the same assessment
as every other homeowner. Board members are volunteers and
receive absolutely no compensation for their time, efforts
and dedication.
How
do I rent the clubhouse?
There
are a multiple ways: You can send an email to the Board or
the Property Manager and it will be forwarded to the appropriate
Board member, you can call Patti Davin @ 714-997-1353, or
you can stop by unit H5 and speak with Patti Davin.